Effective Date: January 5, 2025

‍This Privacy Policy describes how Astrochimp SRL (“we”, “us”, or “our”) collects, uses, and discloses your information when you use any of our mobile applications (“App(s)”) or services. By using our Apps, you agree to the terms of this Privacy Policy.

1. Who We Are
‍Astrochimp SRL is a technology company incorporated in Belgium. This Privacy Policy applies to all software and services we offer through our applications.

2. What Data We Collect
We collect the following types of data, either directly from you or via integrated third-party services:

a. Personal Data

• Device information (model, OS, language, etc.)

• Email (if provided during registration or support requests)

• User ID or session ID

• Country or region

• In-app behavior (number of sessions, session duration, etc.)

• Purchase information (if using in-app purchases or subscriptions)

b. Image and File Data (if applicable)

If the App includes photo or media processing features (e.g., AI stylization, avatars), we may temporarily upload your media to trusted third-party providers (such as OpenAI or Fashn.ai) solely to fulfill your requests.

3. Third-Party Services We Use
Our apps integrate several third-party services to provide core features, analytics, and subscriptions. These services may collect or process personal data according to their own privacy policies.

The services we use include:

• Supabase – Used for backend data storage, user authentication, and server-side functionality.

• Firebase Crashlytics – Helps us detect and diagnose app crashes and performance issues.

• Firebase Analytics – Allows us to monitor how users interact with our apps and track usage patterns.

• Mixpanel – Provides detailed analytics and user event tracking to improve user experience.

• Superwall – Manages subscription paywalls and trial flows.

• RevenueCat – Handles in-app subscription purchases and entitlements.

• Fashn.ai – Used for image processing features such as virtual try-ons or AI-generated outputs.

• OpenAI – Powers AI-generated content such as text or stylized imagery, where applicable.

These providers may collect data such as device identifiers, usage patterns, in-app purchase events, and uploaded media (in the case of image processing).

We encourage users to review the privacy policies of these third-party services directly for full details on how they handle your data.

4. How We Use Your Data
We use your data to:

• Provide and improve our Apps and services

• Personalize your user experience

• Monitor app usage and performance

• Handle support requests and inquiries

• Detect bugs and crashes

• Fulfill AI-based generation or image processing features

• Manage in-app purchases and subscription status

• Comply with legal obligations

5. Data Retention

Personal Data is retained only for as long as needed to provide our services or fulfill legal obligations.

• Uploaded images or media (where applicable) may be stored temporarily (e.g., up to 72 hours) for processing and troubleshooting purposes.

• You may request deletion of your data at any time by contacting us (see Section 12).

6. Image Processing and Deletion Requests (If Applicable)

When you use features involving image uploads, such as AI stylization or virtual try-on, your images may be:

• Temporarily stored by Astrochimp SRL and/or Fashn.ai

• Automatically deleted within 72 hours from Fashn.ai’s servers

• Retained on Astrochimp’s servers as needed for debugging or service continuity

You may request deletion of any image data stored on our servers at any time by contacting us at info@astrochimp.co with identifying details (e.g., user ID or email).

7. Legal Basis for Processing (GDPR)

We process your Personal Data only when:

• You have given consent (e.g., for analytics or image processing)

• It is necessary to fulfill our contractual obligations

• We have a legitimate interest, such as improving our Apps or monitoring performance

• We are legally obligated to do so

8. Your Rights (EU/EEA Users)

Under GDPR and other applicable laws, you have the right to:

• Access and review your data

• Correct or update your data

• Request deletion of your data

• Object to or restrict certain processing

• Withdraw consent (where processing is based on consent)

• Request data portability

To exercise your rights, email us at info@astrochimp.co

9. Security of Your Data

We take reasonable and appropriate measures to protect your data, including encryption, limited access, and secure processing practices. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Apps are not intended for users under the age of 18. We do not knowingly collect data from children. If you believe a child has submitted data, please contact us for deletion.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. If we make material changes, we will notify you via the App or by email (if applicable)

12. Contact Us

If you have questions, concerns, or deletion requests regarding this Privacy Policy or your personal data, contact us at:

Astrochimp SRL
Email: info@astrochimp.co